Shipping policy

At Maantra, we’re committed to delivering your order accurately, in excellent condition, and in a timely manner. This Shipping Policy outlines how we manage order handling, delivery and tracking.

Once your order is placed and payment is confirmed:

  • Orders are typically processed within 1 - 2 business days. During peak seasons or sale periods, processing may take an additional 1-2 days.
  • Once your order has shipped:
    • You will receive a shipment confirmation email with tracking details.
    • You can track your package through the carrier’s tracking system provided.
    • If tracking does not update or shows delivery issues, please contact our Customer Support team for assistance: maantraltd@gmail.com
  • Our standard delivery process typically takes 3-5 working days from the time your order is placed to delivery at your doorstep.
  • We will always do our best to deliver within the estimated timeframe, however, occasional delays may occur due to factors outside of our control, for example, courier network disruptions, weather conditions, etc..
  • We do not accept responsibility for delays caused by third-party deliver services.